September 11, 2002

Pac Bell Is Dumb

Good for Pac Bell. We set up TWO phone lines on August 5th...my line started working September 9th. Yes, that is OVER a month of payment without service. Without even a goddamn line running into the apartment. But wait, Pac Bell isn't responsible for the line working...oh no, them being the TELEPHONE company, they just make sure the line has dial tone...somewhere...could be the sewer or in France. Somewhere a dirty rat or a smelly turd are conversing with long lost family over satellite, digital communication systems. As long as the dial tone is there, they have done their job. I was told this repeatedly by the 15 or so repair technicians we had to bring out to solve the problem. The problem being, there was no line in the house, but they told us our house was equipped for two phone lines. Yes, I know...WTF??? The guy finally came out on Monday, but he was there to do a installation, as if what we had done a month earlier was just nothing...we paid the installation/activation FEES but wait, that doesn't mean we actually have phone service...the guy has to come out again one month later, dick around for 5 hours, and then charge a $125 to run a line from the box to the other side of the house...and then to top it all of, I have gotten like 10 phone calls from people looking for everyone from Jeff to Carol to Wheeler Street to the goddamn Queen of England...I guess Pac Bell canceled someone's line, and within minutes, gave me that phone number, so now i get the added bonus of fielding wrong numbers...does it get any better?? Just wait for the story about AT&T Cable Internet and TV!